At Maa Vaishno Overseas (MVO), we aim to provide quality products and a smooth customer experience.

Returns

Products may be returned if they are damaged, defective, or incorrectly delivered. Please contact us within 7 days of receiving the product with your order details and photographs of the issue.

Products must be unused and, where applicable, returned with their original packaging.

Refunds

Once the returned product is received and inspected, we will inform you whether your refund is approved. Approved refunds will be processed through the original payment method or another mutually agreed method.

Non-Returnable Products

Customized, personalized, branded, or specially prepared products may not be eligible for return or refund unless they are received damaged or defective.

Shipping

Return shipping arrangements may depend on the reason for the return. If the product was damaged, defective, or incorrectly delivered, we will assist with the return process.

Contact Us

For return or refund requests, please contact:

Maa Vaishno Overseas (MVO)
Email: info@mvoworld.com
Phone: +91 78371 99111

We reserve the right to review each return or refund request based on the condition of the product and the circumstances of the request.